TERMS AND CONDITIONS
PROTECT YOURSELF. BE CAREFUL WHEN A STRANGER ASKS YOU TO SEND MONEY, BUY FINANCIAL PRODUCTS, INVEST IN DIGITAL CURRENCY ESPECIALLY FROM UNSOLICITED E-MAILS, FOR INTERNET AUCTIONS, NEWSPAPER OR TELEPHONE OFFERS.
Notify us immediately if you believe your RoyalCoins username and password have been lost or stolen or if someone may use them without your permission.
NOTES:
In this Terms and Conditions:
"Destination Country" means the country in which the Recipient receives money through the Service.
"Local Taxes" means any taxes or charges payable in the Destination Country.
"Payment Instrument" means a valid instrument of payment such as a bank account, debit card or credit card.
"Payout Amount" means the amount paid out to the Recipient, after any foreign exchange conversion and excluding Local Taxes.
"Recipient" means someone who receives money through the Service.
"Sender" means someone who uses the Service to send money.
"Service Fee" means the fee plus any additional charges applicable to each Transaction.
"Service Provider" means a local bank, money exchange house, or other third party service providers in the Destination Country with whom RBFC and its affiliates and/or associated entities works in providing the Service.
"Transaction" means a specific instruction to send money through the Service.
"Transaction Amount" means the amount of money that the Sender wishes to send to the Recipient, excluding any applicable fees and prior to any foreign exchange conversion.
You agree that:
Financial Services Complaints Limited
PO Box 5967, Lambton Quay
Wellington 6145
By mail: Level 9, 109 Featherston Street Wellington 6011
By phone: 0800 347 257
By email: complaints@fscl.org.nz
We take security very seriously at RBFC, and we work hard, using state-of-the-art security measures, to make sure that your information remains secure. The RBFC Service is a safe and convenient way to send money to friends and family and to other people that you trust. However, we do advise you to consider very carefully before sending money to anyone that you do not know well. In particular, you should be very cautious of deals or offers that seem too good to be true - they may be scams. If you are aware of anyone or any entity that is using the Service inappropriately, please email us at support@royalcoins.io. Similarly, if you receive any emails, purporting to be from RBFC, which you suspect may be "phishing" (fake) emails, please forward them to us at support@royalcoins.io.
Contact Information
Questions, notices, and requests for refunds or further information should be sent to RBFC, as follows:
Online: http://royalcoins.io;
By email: support@royalcoins.io
Or by mail at:
Customer Service
RBFC Global Limited
Grafton, Auckland 1023
New Zealand